Common watch problems and our professional solutions

The top choice for Swiss luxury watch repair: Professional inspection and precise restoration, making your beloved watch look brand new. Is there any problem with your precious Swiss watch? Whether it's inaccurate timekeeping, water ingress and fogging, or the need for daily maintenance, we offer professional and reliable Swiss watch repair services to ensure your beloved watch is restored to its best condition and continues its value and vitality.

The date or day of the week cannot be switched

The date or day of the week cannot be switched

Keywords: Water ingress in watches, fogging in watches, defogging in watches

Water ingress or fogging in watches is usually caused by the failure of gaskets or accidental contact with water vapor. Moisture inside a watch not only affects its appearance but is also a dangerous signal! A light mist may seem harmless under the watch crystal, but if not dealt with immediately, the moisture will rapidly erode the precise metal parts inside the movement, causing rust, corrosion, and even irreparable permanent damage. Our service: For watches that have been exposed to water, we will immediately disassemble them, perform ultrasonic cleaning and oiling treatment, and carefully inspect all parts, replacing the aged waterproof gaskets. Finally, conduct a strict waterproof test to ensure that your watch regains its due waterproof performance and avoid more serious damage.

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Water ingress or fogging issues

Water ingress or fogging issues

Keywords: Water ingress in watches, fogging in watches, defogging in watches

Water ingress or fogging in watches is usually caused by the failure of gaskets or accidental contact with water vapor. Moisture inside a watch not only affects its appearance but is also a dangerous signal! A light mist may seem harmless under the watch crystal, but if not dealt with immediately, the moisture will rapidly erode the precise metal parts inside the movement, causing rust, corrosion, and even irreparable permanent damage. Our service: For watches that have been exposed to water, we will immediately disassemble them, perform ultrasonic cleaning and oiling treatment, and carefully inspect all parts, replacing the aged waterproof gaskets. Finally, conduct a strict waterproof test to ensure that your watch regains its due waterproof performance and avoid more serious damage.

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The case is refurbished and polished

The case is refurbished and polished

Keywords: Water ingress in watches, fogging in watches, defogging in watches

Water ingress or fogging in watches is usually caused by the failure of gaskets or accidental contact with water vapor. Moisture inside a watch not only affects its appearance but is also a dangerous signal! A light mist may seem harmless under the watch crystal, but if not dealt with immediately, the moisture will rapidly erode the precise metal parts inside the movement, causing rust, corrosion, and even irreparable permanent damage. Our service: For watches that have been exposed to water, we will immediately disassemble them, perform ultrasonic cleaning and oiling treatment, and carefully inspect all parts, replacing the aged waterproof gaskets. Finally, conduct a strict waterproof test to ensure that your watch regains its due waterproof performance and avoid more serious damage.

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Comprehensive maintenance and oiling

Comprehensive maintenance and oiling

Keywords: Water ingress in watches, fogging in watches, defogging in watches

Water ingress or fogging in watches is usually caused by the failure of gaskets or accidental contact with water vapor. Moisture inside a watch not only affects its appearance but is also a dangerous signal! A light mist may seem harmless under the watch crystal, but if not dealt with immediately, the moisture will rapidly erode the precise metal parts inside the movement, causing rust, corrosion, and even irreparable permanent damage. Our service: For watches that have been exposed to water, we will immediately disassemble them, perform ultrasonic cleaning and oiling treatment, and carefully inspect all parts, replacing the aged waterproof gaskets. Finally, conduct a strict waterproof test to ensure that your watch regains its due waterproof performance and avoid more serious damage.

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Inaccurate timekeeping (too fast/too slow)

Inaccurate timekeeping (too fast/too slow)

Keywords: Water ingress in watches, fogging in watches, defogging in watches

Water ingress or fogging in watches is usually caused by the failure of gaskets or accidental contact with water vapor. Moisture inside a watch not only affects its appearance but is also a dangerous signal! A light mist may seem harmless under the watch crystal, but if not dealt with immediately, the moisture will rapidly erode the precise metal parts inside the movement, causing rust, corrosion, and even irreparable permanent damage. Our service: For watches that have been exposed to water, we will immediately disassemble them, perform ultrasonic cleaning and oiling treatment, and carefully inspect all parts, replacing the aged waterproof gaskets. Finally, conduct a strict waterproof test to ensure that your watch regains its due waterproof performance and avoid more serious damage.

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The watch has stopped or lacks power

The watch has stopped or lacks power

Keywords: Water ingress in watches, fogging in watches, defogging in watches

Water ingress or fogging in watches is usually caused by the failure of gaskets or accidental contact with water vapor. Moisture inside a watch not only affects its appearance but is also a dangerous signal! A light mist may seem harmless under the watch crystal, but if not dealt with immediately, the moisture will rapidly erode the precise metal parts inside the movement, causing rust, corrosion, and even irreparable permanent damage. Our service: For watches that have been exposed to water, we will immediately disassemble them, perform ultrasonic cleaning and oiling treatment, and carefully inspect all parts, replacing the aged waterproof gaskets. Finally, conduct a strict waterproof test to ensure that your watch regains its due waterproof performance and avoid more serious damage.

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Core maintenance services for Swiss watches

The top choice for Swiss luxury watch repair: Professional inspection and precise restoration, making your beloved watch look brand new. Is there any problem with your precious Swiss watch? Whether it's inaccurate timekeeping, water ingress and fogging, or the need for daily maintenance, we offer professional and reliable Swiss watch repair services to ensure your beloved watch is restored to its best condition and continues its value and vitality.

Watch modification/personalized customization

Watch modification/personalized customization

Keywords: watch modification, customized watch, personalized watch, modified bezel, changed surface, diamond inlaid watch

For watch owners who pursue uniqueness, watch modification is a way to make their beloved watches more personalized. This can include changing the surface, hands, bezel, and even providing customized services such as diamond inlay, turning standard watches into unique and exclusive items.

Why do we need this service?

In the highly homogenized watch market, personalized customization can make your beloved watch stand out from the crowd, covering a variety of customization options, including changing the surface, hands, bezel, and professional diamond inlaid watches. Our technicians will provide professional advice based on your needs and ensure the quality and aesthetics of the modified watch with exquisite craftsmanship, creating a truly personalized timepiece that belongs to you.


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Watch strap replacement/repair/tightening

Watch strap replacement/repair/tightening

Keywords: watch strap replacement, strap repair, strap breakage, genuine leather strap replacement, steel strap repair

The strap is an important component of a watch, which not only affects the comfort of wearing, but also affects the overall appearance of the watch. Whether it is the wear and tear of leather watch straps, or the scratching, loosening, or damage of metal watch straps, they can all affect the wearing experience and even cause the watch to fall off.

Why do we need this service?

Wearing a comfortable strap can enhance the daily experience of a watch, while a perfectly intact strap can ensure the safety of the watch. Poor quality or damaged watch straps not only affect aesthetics, but are also more likely to break during use, causing expensive watches to fall off and be damaged. Choosing a suitable watch strap or undergoing professional repairs can extend the overall lifespan of a watch and maintain its aesthetic appeal.


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Waterproof testing/repair

Waterproof testing/repair

Keywords: watch waterproof test, waterproof repair, watch waterproof ring, watch water ingress, watch fogging

The waterproof performance of a watch is not permanently unchanged! It will decay over time, mainly due to the aging and deformation of the waterproof ring, crown, and button seals inside the case. Even watches that claim high waterproof performance require regular waterproof testing and maintenance to ensure their sealing integrity.

Why do we need this service?

Waterproof function is the last line of defense to protect the watch movement from moisture and dust invasion. Once the waterproofing fails, it can cause fogging on the surface, and in severe cases, it can lead to water ingress and rusting of the movement, resulting in serious or even irreversible damage. For users who frequently come into contact with water (such as washing hands, getting wet, swimming) or live in humid environments, regular waterproof testing and maintenance are crucial to prevent damage before it occurs.


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Battery replacement (Exclusive for quartz watches)

Battery replacement (Exclusive for quartz watches)

Keywords: Watch battery replacement, Quartz watch battery replacement, Waterproof gasket replacement

The normal operation of a quartz watch relies on the power provided by a battery. When the watch's battery is depleted, replacing the battery is a necessary step to restore its functionality. What many people overlook is that when replacing the battery, the watch's waterproof gaskets should also be inspected and replaced together, as these gaskets will age over time, affecting the watch's sealability.

Why is this service needed?

The battery is the lifeline of a quartz watch. When the battery runs out, the watch will stop working, affecting your daily use. More importantly, when opening the watch case to replace the battery, it is extremely crucial to check and replace the waterproof gasket as well. An aged waterproof ring can allow moisture or dust to easily enter the movement, causing more severe damage than battery replacement itself. This is a quick yet necessary service that can effectively prevent potential moisture damage in the future, ensuring your quartz watch remains precise and safe.


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Polishing/Grinding

Polishing/Grinding

Keywords: watch polishing, watch case refurbishment, watch grinding, scratch removal, watch strap repair

During daily wear, scratches, dents, and even a loss of original luster are inevitable on watch cases and watch bands, affecting their overall aesthetic appeal and texture. Polishing and buffing services aim to restore the watch's original metallic texture and brilliant appearance. For deeper damages, we can even employ advanced techniques such as laser welding to address and repair visible defects.

Why is this service needed?

A watch is not merely a timekeeping tool; it is also a symbol of taste and a precious collectible. Scratches on the watch face and signs of aging can diminish its overall value and affect your wearing experience. Professional polishing and grinding can restore your watch's aesthetics, and we also offer precision techniques such as laser welding for repairs, which are crucial for the future resale value of your watch. We ensure your watch looks its best, appearing brand new.


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Oil cleaning/oiling (movement maintenance)

Oil cleaning/oiling (movement maintenance)

Keywords: Watch oil cleaning, watch oil application, movement maintenance, comprehensive watch maintenance, watch maintenance

Oil cleaning and lubrication (also known as movement maintenance or comprehensive servicing) are the most critical services for maintaining the long-term health and accuracy of a watch. This service involves completely disassembling the watch movement, cleaning each tiny component, carefully inspecting for wear, re-lubricating, and finally reassembling all parts to ensure their perfect operation.

Why is this service needed?

Hundreds of tiny components within a watch movement operate at high speeds and require precise lubrication to function smoothly. Over time, the lubricant can deteriorate, dry out, or even become contaminated with dust, leading to increased friction between components and accelerated wear. Regular oil cleaning and maintenance can effectively prevent internal components from wearing out, ensure the smooth operation of the movement, and extend the watch's lifespan. This is not only a maintenance measure for the watch's functionality but also the best way to safeguard your valuable investment, ensuring that the watch remains accurate and durable, passing down through generations. 


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